Displaying 31 - 60 of 69 in total
The ServiceMonster Podcast 039 - Diversifying Your Service Business
In this episode, Joe, Adam, and Michael discuss how diversifying your service business can catapult you into a season of growth. Also covered are weekly SMUG posts, pr...
The ServiceMonster Podcast 038 - Tracking KPI's for Your Business
In this episode, Joe, Adam, and Michael break down several important KPI's (Key Performance Indicators) for your business. Also covered are weekly SMUG posts, product ...
The ServiceMonster Podcast 037 - Lost Jobs & Retention vs. Loyalty
In this episode, Joe, Adam, and Michael dive into new cleaning industry data and highlight the key differences between retention and loyalty. Also covered are weekly S...
The ServiceMonster Podcast 036 - Practical Tips for Crisis Communication
In this episode, Joe, Adam, and Michael talk through how best to communicate with your customers during a crisis situation. Also covered are weekly SMUG posts, product...
The ServiceMonster Podcast 035 - 30 Day Business Challenge Preview
In this episode, Joe, Adam, and Michael preview an exciting upcoming announcement from ServiceMonster: The 30 Day Business Challenge! Also covered are weekly SMUG post...
The ServiceMonster Podcast 034 - Navigating a Crisis + 6.5 Features
After a brief break, we're back! In this episode, Joe, Adam, and Michael cover a broad range of topics from how to navigate a crisis to new ServiceMonster features. Al...
The ServiceMonster Podcast 033 - 6.5 Release Preview
In this episode, Joe & Adam discuss the ins and outs of one of the biggest ServiceMonster releases ever (coming soon). Also covered are weekly SMUG posts, product upda...
The ServiceMonster Podcast 032 - 5 Step Plan to Build Your Sales
In this episode, Joe & Adam walk through a simple plan to help cleaning business owners build a sales process. Also covered are weekly SMUG posts, product updates, and...
The ServiceMonster Podcast 031 - Partnering With Vendors You Can Trust
In this episode, Joe & Adam discuss the importance of vendor relationships and finding vendors that you can trust. Also covered are weekly SMUG posts, product updates,...
The ServiceMonster Podcast 030 - Setting SMART Business Goals
In this episode, Joe & Adam break down a great method of setting up SMART business goals. Also covered are weekly SMUG posts, product updates, and general ServiceMonst...
The ServiceMonster Podcast 029 - Top 10 ServiceMonster Features of 2019
In this special end of the year episode, Adam walks through the top 10 ServiceMonster features of 2019! Also covered are a few quick updates and a discussion on the tr...
The ServiceMonster Podcast 028 - Feature Focus: Service Items
In this episode, Joe and Adam highlight an important ServiceMonster feature: service items! Also covered are weekly SMUG posts, product updates, and general ServiceMon...
The ServiceMonster Podcast 027 - Not All Leads Are Created Equal
In this episode, Joe and Michael discuss the ins and outs of analyzing leads for your service business. Also covered are weekly SMUG posts, product updates, and genera...
The ServiceMonster Podcast 026 - Special Guests: Curtis & Shawn from NiceJob
In this episode, Adam and Michael are joined by Curtis and Shawn from NiceJob! This episode is all about why reviews are so important and how NiceJob + ServiceMonster ...
The ServiceMonster Podcast 025 - Lead Generation Companies
In this episode, Joe and Adam chat about the benefits and drawbacks of lead generation companies. Also covered are weekly SMUG posts, product updates, and general Serv...
The ServiceMonster Podcast 024 - Winter Is Coming
In this episode, Joe and Adam tackle what to do in the coming winter months, including becoming an even better leader and utilizing FillMySchedule cards. Also covered ...
The ServiceMonster Podcast 023 - Your Brand Matters (Part 2)
In this episode, Joe and Michael continue their discussion on branding, with a focus on more of the big picture aspects to creating and maintaining your company brand....
The ServiceMonster Podcast 022 - Your Brand Matters (Part 1)
In this episode, Joe and Michael focus on something that is often overlooked in service businesses: BRANDING. Also covered are weekly SMUG posts, product updates, and ...
The ServiceMonster Podcast 021 - It's All About the Schedule
In this episode, Joe and Adam dive deep into scheduling! They cover the new ServiceMonster desktop schedule, mobile scheduling, and why the schedule is so important. A...
The ServiceMonster Podcast 020 - Webinar Recap & Mobile Overview
In this episode, Joe and Adam give a recap of the ServiceMonster Simplified webinar and focus on our brand new mobile app! Check back every two weeks for a new episode.
The ServiceMonster Podcast 019 - Creating a Marketing Storm
In this episode, Joe and Michael discuss how a big marketing event can help your business through a season of change. Also covered are the weekly SMUG posts, product u...
The ServiceMonster Podcast 018 - Cleaning Industry Data and Pricing
In this episode, Joe and Adam analyze some cleaning industry statistics and discuss pricing! Also covered are the weekly SMUG posts, product updates, and general Servi...
The ServiceMonster Podcast 017 - All About Zapier!
In this episode, Joe and Adam deep-dive into Zapier integration with ServiceMonster. Also covered are the weekly SMUG post discussions, product updates, and general Se...
The ServiceMonster Podcast 016 - Answer Your Phone!
In this episode, Joe and Adam discuss the importance of one basic business practice: answering your phone! Also covered are the weekly SMUG post discussions, product u...
The ServiceMonster Podcast 015 - Learning From Business Decisions
In this episode, Joe and Adam discuss how to learn and grow from your best and worst business decisions. Also covered are the weekly SMUG post discussions, product upd...
The ServiceMonster Podcast 014 - The Relationship Between Sales & Marketing
In this episode, Adam, Javi, and Michael discuss the importance of maintaining a solid relationship between the sales and marketing functions of a business. Also cover...
The ServiceMonster Podcast 013 - Quick Update Only
In this episode, Adam and Javi cover all of your weekly ServiceMonster news, SMUG posts, and product updates! Check back every week for a new episode.
The ServiceMonster Podcast 012 - Employee Screening and Reputation Management
In this episode, Joe and Adam talk about employee screening and reputation management. Having reliable and trustworthy employees is vital to not just you as a business...
The ServiceMonster Podcast 011 - Quick Update Only
In this shortened episode of The ServiceMonster Podcast, Adam and Javi chat about our newest release hotfixes and discuss the best SMUG posts of the week. Check back e...
The ServiceMonster Podcast 010 - Our Development Process
In this episode, Joe and Michael cover all of your weekly ServiceMonster news, with a special guest appearance from one of our developers, Ethan. This is the episode t...