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In this episode, Joe, Adam, and Mary discuss Zapier. How to set it up, connect to it, and start using it for your business. Adam gives you the update on ServiceMonster, as well as highlighting some posts from the community on SMUG. Check back every week for a new episode! 00:00 - Intro 02:03 - Zapier 101 08:18 - Where To Start 12:17 - Setting Up Connections 23:38 - Pulling Data Out Of Zapier 36:04 - ServiceMonster Updates 45:02 - SMUG Heather: Why Are My Routes Out Of Order? 46:13 - SMUG Robin: New Note Options 47:21 - Outro
In this episode, Joe and Adam discuss the importance of one basic business practice: answering your phone! Also covered are the weekly SMUG post discussions, product updates, and general ServiceMonster news. Check back every week for a new episode!