In this episode, Joe and Adam discuss automated drip campaigns, a hotfix for ResponsiBid users, and some general questions/comments in the ServiceMonster User Group on Facebook. Also featured... PI DAY! Check back every week for a new episode.

0:00 – 4:43 Intro/Joe addresses server issues
4:44 – 5:37 Why there was no live stream
5:38 – 9:12 SMUG: Alan, where is the show?
9:13 – 9:49 SMUG: Brenda, new reports
9:50 – 13:20 SMUG: Melissa, uploading pics and docs to a site
13:21 – 18:02 Feature Focus: Drip Campaigns 
18:03 – 19:54 Drip Campaigns: Call List
19:55 – 24:12 Drip Campaigns: Use Cases
24:13 – 30:32 Drip Campaigns: Dangers of automation
30:33 – 37:47 Drip Campaigns: FAQ
37:48 – 40:21 Webinars/Training/Support Help
40:22 – 41:03 Outro