In this episode, Joe and Adam cover the importance of client retention strategies, including discussing ServiceMonster's own direct-mail marketing service called FillMySchedule. Also featured are a harrowing tale from the ServiceMonster office and some updates on future releases! Check back every week for a new episode.

Timestamps:

0:00 - 6:05 Intro/Office scare
6:06 – 9:55 Zapier/Reports
9:56 – 14:13 Tim from SMUG/Schedule update
14:14 – 19:07 Kevin from SMUG/Follow up text
19:08 – 28:27 Client Retention Pt. 1 FMS
28:28 – 31:42 Client Retention Pt. 2 Case Studies 
31:43 – 36:09 Client Retention Pt. 3 FMS Pt. 2
36:10 – 44:03 FMS FAQ
44:04 – 46:13 Closing