In this episode of The ServiceMonster Podcast, Joe, Adam, and Mary break down internal employee communications within ServiceMonster 6 and the app, from notes to activities, and more! Joe & Adam go in depth on the feature request process, and also in this episode, our weekly updates on the software, and a deep dive at some of our highlighted posts in SMUG. 0:00 - Intro 2:33 - Employee Communications 3:43 - Notes 10:46 - Activities 22:26 - ServiceMonster Updates 30:12 - SMUG Matt: Customize Order Approval Page 32:04 - SMUG Paul: Show Route Feature 33:33 - Feature Request Process 47:51 - Outro