In this episode of the ServiceMonster Podcast, Adam and Mary give you the rundown on appointment reminders. How to set them up, default settings, and how to customize them to best serve your business. Also in this episode, our weekly updates on the software, and a deep dive at some of our highlighted posts in SMUG. 0:00 - Intro 04:01 - Appointment Reminders Set-Up 12:20 - Do Not Contact 13:35 - Default Pipeline 14:47 - After The Appointment Reminders 16:34 - ServiceMonster Updates 18:23 - SMUG Kimberly: Referral Program 20:32 - SMUG Vincent: Mobile App Question 22:44 - SMUG Matt: Client Not On The Schedule 26:18 - Outro