In this episode of The ServiceMonster Podcast, Joe, Adam, and Mary take a look into drip campaigns within ServiceMonster. How to set them up using templates, how to set them up from scratch, and why they are so important to your business. We also go over ServiceMonster Updates, and take a look at some of your questions in SMUG. Check back every week for a new episode of the Podcast! 00:00 - Intro 02:25 - Showcasing Drip Campaigns 13:35 - Starting A Campaign From Scratch 19:20 - The Importance Of These Campaigns 25:52 - ServiceMonster Updates 29:36 - SMUG Alan: Reference Field 31:21 - SMUG Matt: Change Order Accepted E-mail 32:04 - SMUG Kimberly: Disable Creating New Services for Technician Security Roles 33:49 - SMUG Corey: Help With Marketing and E-mail templates 38:23 - Outro Creating Templates: https://www.help.servicemonster.net/help-articles/creating-marketing-templates Order Approval tool: https://www.help.servicemonster.net/help-articles/online-estimate-order-approval Security Roles: https://www.help.servicemonster.net/help-articles/security-roles Marketing webinar: https://www.bigmarker.com/servicemonster/ServiceMonster-Marketing 6.5.6. Release notes link: https://www.help.servicemonster.net/release-notes/release-notes-v6-5-6